eb222 Terms and Conditions
Please read these terms carefully before using the eb222 platform. All rules regarding accounts, bonuses, payments, and responsible gaming are described in detail here.
1. Introduction and Applicability
These Terms and Conditions ("Terms") form a legal agreement between eb222 ("Platform", "we", "us") and every member ("you", "user") who uses this website. By accessing the eb222.cam website, registering an account, or using any gaming service, you fully agree to these Terms.
eb222 is an entertainment-based online gaming platform operated for players in Bangladesh. Our goal is to provide a safe, transparent, and responsible gaming environment. These Terms must be read together with our Privacy Policy and Responsible Gaming Policy.
2. Eligibility and Age Requirement
2.1 Age Requirement
To participate on the eb222 platform you must be 21 (twenty-one) years of age or older. Participation by minors in gaming activities is strictly prohibited. We may request the necessary documents to verify age at any time.
2.2 Registration Eligibility
To register an account and use the platform, you must meet the following conditions:
- You must be at least 21 years of age.
- You must not be a resident of any country or region where this type of online gaming activity is completely prohibited.
- You must provide true, accurate, and complete information at the time of registration.
- One person may operate only one account. Holding multiple accounts is prohibited.
- You must ensure that you are participating in gaming activities in your own name and for yourself.
3. Account Registration and Management
3.1 Registration Process
To open an account at eb222, you must provide a valid email address, full name, and other required information. We reserve the right to close an account if false information is provided during registration.
As part of identity verification, we may request a government-issued ID (NID or passport) or other documents. Withdrawals may be restricted until verification is complete.
3.2 Account Security
It is your responsibility to keep your account username and password completely confidential. You are responsible for all activities carried out from your account.
If you suspect any unauthorized access, notify our support team immediately. Sharing login details with third parties is strictly prohibited.
3.3 Account Closure and Suspension
eb222 reserves the right to suspend or permanently close your account for any of the following reasons:
- Violation of these Terms or our policies.
- Suspected fraudulent activity, money laundering attempts, or illegal activity.
- Operating multiple accounts or abusing bonuses.
- Providing false or misleading information.
- At your own request (self-exclusion or account closure application).
The process for returning any available balance (excluding bonuses) at the time of account closure will be determined after our internal review.
4. Deposit, Withdrawal and Payment Policy
4.1 Deposit Terms
The following payment methods are supported for deposits on the eb222 platform: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for all payment methods is ৳200.
Deposited funds must come from your own account only. Depositing using a third-party account is prohibited. All transactions are conducted in Bangladeshi Taka (BDT / ৳).
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 30 minutes to 3 hours.
Before a withdrawal is approved, the following may be verified:
- Whether account identity verification has been completed.
- Whether the wagering requirements of any applicable bonus have been met.
- Whether the withdrawal method is consistent with the deposit method.
- Whether there is no active investigation or suspicion of fraud.
eb222 reserves the right to temporarily hold any unusual or suspicious transaction and to request additional verification.
4.3 Failed Transactions and Refund Policy
If a transaction fails for any reason, notify our support team within 72 hours. In the case of a failed deposit, funds generally return automatically to the sender's account. In the case of a transaction dispute, our decision will be considered final.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. To use this bonus, the total amount (deposit + bonus) must be wagered 15 times.
5.2 General Bonus Terms
- A bonus offer applies to one person, one household, one IP address, and one device only.
- Attempting to withdraw before wagering requirements are met may result in the bonus being cancelled.
- If bonus abuse or coordinated betting is detected, the bonuses and winnings of the relevant account may be forfeited.
- Each bonus has a specific validity period. Unused bonuses are automatically cancelled after expiry.
- eb222 reserves the right to modify, suspend, or cancel any bonus offer at any time.
5.3 VIP Program
The eb222 VIP program has four tiers. Weekly cashback benefits are available at each tier:
- Bronze: Up to 0.4% weekly cashback.
- Silver: Up to 0.8% weekly cashback.
- Gold: Up to 1.1% weekly cashback.
- Platinum: Up to 1.5% weekly cashback.
Progression through VIP tiers depends on a member's gaming activity and regular participation on the platform. Cashback benefits are subject to wagering requirements.
6. Gaming Rules and Fair Play Policy
6.1 General Gaming Terms
All gaming activity on eb222 is conducted in a fair and transparent manner. Game outcomes are determined impartially using Random Number Generator (RNG) technology provided by our game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others).
If a technical error occurs during a game, the result of that round may be voided and the wagered amount will be returned. eb222 reserves the right to make the final decision in this regard.
6.2 Prohibited Activities
The following activities are strictly prohibited and, if detected, the account will be closed immediately:
- Gaming using any type of software bot, automated script, or artificial intelligence.
- Hacking or attempting unauthorized access to the game system.
- Colluding with other players to gain bonuses or winnings.
- Attempting to obtain cashback or bonuses through fraudulent means.
- Attempting to launder money through the platform.
6.3 Sports Betting Rules
Betting on cricket (including BPL, IPL, T20 World Cup, and ICC tournaments), football (FIFA), kabaddi, and other sports is governed by our general terms and conditions. If a match is cancelled, bets will be refunded. If a match ends before the scheduled time, a decision will be made in accordance with our official rules.
7. Privacy and Data Protection
7.1 Data Collection and Use
How your personal information is collected, stored, and used is described in detail in our Privacy Policy. By registering an account, you fully accept our Privacy Policy.
7.2 SSL Security
eb222 uses SSL (Secure Socket Layer) encryption technology to keep all your personal and financial information secure. Our platform operates in a safe and reliable environment.
8. Responsible Gaming
8.1 Our Commitment
eb222 places the highest priority on responsible gaming. We are committed to the health and mental wellbeing of our members. Gaming is an entertainment activity — it should not be used as a source of income.
8.2 Self-Exclusion and Limit Setting
Members may use the following features at any time:
- Deposit Limit: Set a daily, weekly, or monthly deposit limit.
- Session Limit: Set a time limit for each gaming session.
- Self-Exclusion: Request to have your account closed for a set period or permanently.
- Reality Check: Reminders about gaming time at regular intervals.
To learn more about these features, visit our Responsible Gaming page.
9. Limitation of Liability
9.1 Service Availability
We always strive to ensure uninterrupted service on the eb222 platform. However, temporary disruptions may occur due to maintenance, technical errors, or third-party service issues. We are not liable for any loss caused by such disruptions.
9.2 Force Majeure
eb222 will not accept any liability if service is disrupted due to natural disasters, war, pandemics, government legislation, internet service disruptions, or any cause beyond our control.
9.3 Third-Party Services
Our platform uses game providers, payment processors, and other third-party services. We are not fully responsible for the quality, availability, or security of these third-party services.
10. Changes to Terms and Legal Matters
10.1 Changes to Terms
eb222 reserves the right to change these Terms at any time. For significant changes, we will endeavor to notify members by email or through the platform. Continued use of the platform after a change means you have accepted the updated Terms.
10.2 Dispute Resolution
For any dispute or complaint, please contact our customer support team first. We provide 24/7 live chat support in Bengali. All disputes will be resolved through discussion where possible.
Contact email: [email protected]
10.3 Severability of Terms
If any part of these Terms is found to be unlawful or unenforceable by a legal authority, that specific part will be removed and the remaining Terms will remain fully in effect.
11. Contact and Support
If you have any questions or comments about these terms and conditions, please contact our support team. Our team is available seven days a week, twenty-four hours a day to provide support in Bengali.
24/7 instant support in Bengali. Use the live chat button on the platform.
[email protected] — We try to respond as quickly as possible.
For more information, visit our other policy pages: Privacy Policy • Responsible Gaming • FAQ • About Us