eb222's Privacy Policy
Your personal information is completely safe with us. Here we explain in detail how eb222 collects, stores, and uses your data.
Introduction and Purpose
eb222 is a trusted online gaming platform committed to ensuring a safe and enjoyable experience for players in Bangladesh. This privacy policy ("Policy") explains how eb222 collects, uses, discloses, and protects your personal information.
By using our website eb222.cam or by creating an account with our service, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, we ask that you refrain from using our platform.
eb222 places the highest importance on user privacy. We collect only the information necessary to provide our services, and it is always kept secure through SSL encryption technology.
What Information We Collect
eb222 may collect the following types of information. Information in each category is collected for a specific purpose and is not used beyond that purpose.
Personal Identity Information
- Full name and date of birth
- Email address
- National ID number (for verification purposes)
- Residential address
- Age confirmation information (21+ verification)
Financial and Transaction Information
- bKash, Nagad, Rocket account details (full numbers are not stored)
- Bank account details (partial)
- Deposit and withdrawal history
- Transaction amounts and dates
Technical Information
- IP address and device type
- Browser and operating system information
- Cookies and session data
- Login times and activity logs
- Referral source and navigation data
Gaming Activity Information
- Play history and preferred games
- Bet amounts and outcomes
- Bonus and promotion usage records
- Self-exclusion or limit-setting information
Purpose of Data Use
We use the information we collect only for the following legitimate purposes:
| Purpose | Details | Legal Basis |
|---|---|---|
| Account Management | Creating, verifying, and ensuring secure access to accounts | Contractual obligation |
| Payment Processing | Completing deposits and withdrawals and preventing fraud | Contractual obligation |
| Legal compliance | Age verification (21+), identity confirmation, and meeting regulatory requirements | Legal obligation |
| Customer Support | Providing 24/7 live chat and email assistance | Legitimate interest |
| Responsible Gaming | Identifying problematic behaviour and providing necessary support | Legal obligation and legitimate interest |
| Platform Improvement | Analysing user experience and improving service quality | Legitimate interest |
| Communication | Sending important account-related notifications | Contractual obligation |
Disclosure of Information to Third Parties
eb222 never sells your personal information to third parties. However, limited disclosure may occur in the following circumstances:
- Payment processors: Information necessary to complete transactions is sent to payment service providers such as bKash, Nagad, Rocket, and bank transfer operators.
- Identity verification services: Trusted third-party services may be used for KYC and age verification processes.
- Law enforcement agencies: Information may be provided in accordance with applicable law upon receipt of a legal directive or court order.
- Technology partners: Limited information may be shared with trusted technology providers for platform security and service operations; they are required to comply with our privacy standards.
Your information will not be shared with third parties for any purpose other than those stated above.
Cookies and Tracking Technologies
The eb222 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
The types of cookies we use:
- Essential cookies: These are necessary for the core functionality of the website. These cookies are used to maintain login state and manage secure sessions.
- Functional cookies: These cookies are used to remember your language preferences and personalised settings.
- Analytical cookies: These cookies are used to understand which parts of the platform are used most, which helps us improve the quality of our service.
You can control cookies at any time by changing your browser settings. However, disabling essential cookies may cause some important features of the website to not function properly.
Controlling Cookies
Options to control cookies are available in modern browsers:
- Chrome: Settings → Privacy
- Firefox: Options → Privacy and Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and Site Permissions
If you have any issues, contact us via live chat.
Data Protection Measures
eb222 has adopted industry-standard security measures to protect your personal information. Our security framework includes the following layers:
SSL Encryption
All data transfers are encrypted using TLS/SSL technology.
Firewall Protection
An advanced firewall system prevents unauthorised access.
Two-Factor Authentication
Two-factor authentication is available to protect your account.
Continuous Monitoring
Suspicious activity is automatically detected and prevented.
Passwords are always stored in an encrypted format and no member of our staff can ever see your password. We conduct regular security audits and keep systems updated. Even so, it is not possible to guarantee 100% security on the internet. We therefore ask you to use a strong password and not to share your login details with anyone.
Data Retention Period
eb222 retains your information for as long as is necessary to fulfil the original purpose for which it was collected, or as required by legal obligations:
- Active account data: Complete information is retained for the duration that the account remains active.
- Closed account data: After an account is closed, certain information may be retained for a specified period to meet legal requirements.
- Financial transaction records: Transaction records may be retained for an extended period in accordance with financial regulatory guidelines.
- Technical logs: Technical logs are kept for a limited period for security monitoring purposes.
- Self-exclusion data: This information is retained for an extended period to ensure responsible gaming.
After the specified period, data is securely deleted or anonymised.
Your Data Rights
Every user of the eb222 platform has the following rights over their own information:
Right to Access Data
You can request a copy of the information we hold about you at any time.
Right to Correct Data
You can contact us to have incorrect or incomplete information corrected.
Right to Delete Data
In certain circumstances (where there is no legal obligation to retain it), you may request that your information be deleted.
Right to Object to Processing
For marketing communications, you can object and opt out at any time.
Right to Data Portability
You have the right to receive the information you have provided in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily suspended.
To exercise any of the rights above, send an email to [email protected] or contact us through our 24/7 live chat service. We will generally respond to your request within 30 business days.
Minors and Age Verification
eb222 is an adults-only gaming platform. Our services are intended solely for those aged 21 and above. Under no circumstances do we knowingly collect or process the information of anyone under the age of 18.
Age verification is mandatory during the registration process and we reserve the right to request additional identity verification where necessary. If we become aware that a minor is using our platform, their account will be closed immediately and all associated information will be deleted.
If you believe a minor in your household is using our platform, please contact [email protected] immediately.
Policy Changes and Updates
eb222 reserves the right to review and update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A special notice will be displayed on the website.
- The "Last updated" date at the top of this page will change.
If you continue using our platform after any changes, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following channels: